Terms & Conditions

1. Introduction

This website is owned and operated by Arrow Claim Management Ltd. Our company details are provided at the end of this document. We are committed to delivering claim management services in compliance with applicable regulations.

Please read these Terms and Conditions carefully, as they replace any previous versions.
By registering on or using our website, you agree to be bound by these Terms and Conditions. Please print or save a copy for your records, as we do not store a file specifically for your transaction and cannot guarantee future accessibility on our website. These Terms and Conditions are available in English only and apply to all users.

2. Definitions

Capitalized terms used in these Terms and Conditions have the following meanings:

“Content” – All information published, stored, or transmitted on or in connection with our website.
“User” – Any person or organization using our website (whether or not registered with us).

3. Changes to Terms and Conditions

We may update these Terms and Conditions by posting the revised version on our website. Please check periodically. Continued use of our website after the effective date constitutes acceptance of the updated Terms.

4. Use of Our Website

We grant Users a limited, personal, non-transferable right to use our website subject to these Terms. You must be at least 18 years old to use our website.

You agree not to:

Breach any applicable law, regulation, or code of conduct.
Publish or transmit any Content that:

- Is harmful, offensive, or misleading.
- Infringes intellectual property or other rights.
- Involves phishing, scams, or fraudulent schemes.
- Is for commercial or non-private purposes without consent.
- Constitutes spam, junk mail, or pyramid schemes.
- Negatively affects other Users’ experience.
- Accesses our systems without authorization.
Damage or risk damaging our reputation.
Breach any guidelines or requirements stated on our website.
Provide inaccurate or misleading information (and you must keep details updated).

5. Nature of Our Website

Our website facilitates claim management services. We do not endorse or recommend third-party services. Users should make their own inquiries to ensure suitability.

6. Third-Party Services and Links

We may display third-party advertising or links. We do not endorse or accept responsibility for these services or websites. Use them at your own risk.

7. Guidance

Any guidance provided on our website is for general information only. We do not guarantee accuracy or completeness. Users should verify information independently.

8. Your Account

If you create an account, it is for personal use only and non-transferable. You must keep your login details secure and notify us immediately of any security breach. You are responsible for all activity under your account unless caused by our fault.

9. Website Functionality

We do not guarantee uninterrupted or error-free operation. We may suspend or modify the website without notice for maintenance or improvements.

10. Liability

Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud.
We are not liable for:

Losses not foreseeable or caused by your breach.
Business-related losses.
You agree to give us a reasonable opportunity to resolve any issue before incurring costs.

11. Intellectual Property

All trademarks, logos, graphics, text, and software on the website are our property. You may view and print one copy for personal use only. Any other use requires prior written consent.

12. Privacy

By using our website, you agree that Arrow Claim Management Ltd may process your personal data in accordance with our Privacy Policy.

13. Events Beyond Our Control

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including telecom failures.

14. Transfer

We may transfer our rights or obligations under these Terms provided your rights are not prejudiced. You may not transfer your rights without our written consent.

15. Complaints

If you have any complaints, please contact us via the complaints page on our website or using the details below.

Company Name: Arrow Claim Management Ltd
Country of Incorporation: England
Registered Number: 87878787
Registered Office: 52 Somerford Way, London SE16 6QW, UK
Contact No: +44 7440635884
Email: contact@arrowclaims.co.uk